How DeskPilot works
DeskPilot is configuration-first. You describe your business once, we compile it into a real agent, and you test it in a live playground before a single customer ever reaches it — no code, no phone tree builder, no wait.
From sign-up to a working front desk in one sitting.
DeskPilot is configuration-first. You describe the business once, DeskPilot turns it into a real agent, and you test it before a single customer ever reaches it.
Create your account
Sign up with an email and password and land straight in your workspace.
No sales call, no setup fee. Every account is isolated to you from the first click.
Pick the playbook that fits your trade
Choose your vertical and DeskPilot loads the conversation shape that trade actually runs.
A plumber gets emergency triage and dispatch. A lawn crew gets routing. You inherit the right posture instead of a blank bot.
Configure your front desk
A guided wizard walks you through business details, knowledge, channels, and escalation.
The knowledge step renders the exact fields your trade needs — hours, service area, pricing notes, emergency policy — then you toggle channels and set when to hand off to a human.
Generate your agent profile
DeskPilot compiles everything into a structured profile with a grounded system prompt.
One click turns your answers into the rules, capabilities, and escalation logic your agent runs on — reviewable as clean JSON before anything goes live.
Test it in the playground
Chat with your agent exactly as a customer would, before it ever answers a real call.
Ask about hours, book a job, or trigger an emergency — the agent responds from your config and raises a hand-off banner the moment your escalation rules fire.
Go live and connect channels
Activate the configuration and point your web chat, SMS, email, or phone hand-off at it.
Your desk keeps answering after hours, during the rush, and on the jobs you would have missed.
Your desk can be answering by the end of this page.
Pick your trade, walk the wizard, and test the result. If it is not right, edit the configuration and regenerate — the whole loop takes minutes.